Shipping & Returns

Delivery Information

FREE UK delivery when you spend £100 or more

Delivery charges & options 

Delivery rules and restrictions

• Redelivery of returned orders will incur an additional delivery payment. 

• All delivery charges are subject to change.

• We do not deliver to P.O. Boxes. 

• Signatures are required upon delivery, so please ensure your delivery address is ready to accept deliveries.

• All orders are accepted subject to availability of products. 

• Prices will be those ruling at the order date. 

• We accept returns and exchanges that fall within the first 7 days of purchase. Call us for our returns policy at  +44 (0)1322 290101. 

• Please note, your country may require you to pay an import charge for your products. Matis is not liable for these charges. We would advise you check this before placing your order. 

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Who we use
Matis’ preferred carrier is Royal Mail. Special Delivery